Privacy Principles

1. Who we are

Courtyard Commons operates at 61 Tha Phae Road, Chang Moi, Mueang, Chiang Mai 50300, Thailand. We run a local experiences marketplace connecting guests with independent hosts across Chiang Mai. Our website is at courtyardcommons.biz and our primary contact email is [email protected].

2. What data we collect

When you submit an enquiry through our contact form, we collect the information you provide: your first name, last name (optional), email address, phone number (optional), and any message you include. We may also collect basic usage data such as pages visited, browser type, and approximate location (country level) through analytics tools. Cookies and related technologies are described separately in our Cookie Statement.

3. How we use your data

We use your contact information to reply to your enquiry, confirm booking details with the relevant host, and communicate any changes to your session. Usage data helps us understand how the site is being used so we can improve it over time. We do not use your information for automated profiling or decision-making that has significant effects on you.

4. Legal basis for processing

We handle personal data in accordance with applicable local data-protection law in Thailand. Where you submit a form, we rely on your consent as the basis for processing your contact details. For routine site operations and security, we rely on our legitimate interest in running the platform responsibly. You may withdraw consent at any time by contacting us.

5. Cookies and tracking

We use cookies to keep the site functional, monitor performance, and (where you have consented) show relevant content from advertising platforms. You can manage your cookie preferences at any time via the panel on our homepage or through our Cookie Statement.

6. Third parties and processors

We work with a small number of third-party service providers, including analytics and advertising platforms, which process data on our behalf under contractual terms. We do not sell your personal information to third parties. Hosts on the platform receive only the information needed to coordinate your session (typically your first name and, if you have agreed, a contact method).

7. Data retention

Enquiry and booking records are kept for up to two years after your last interaction with us, unless you ask us to remove them sooner. Usage analytics are retained in aggregated, anonymised form and may be kept for longer periods for trend analysis.

8. Your rights

Depending on applicable law, you have the right to request access to the personal data we hold about you, to ask for corrections, to request deletion, and to withdraw consent. To exercise any of these rights, please contact us at [email protected] or by phone at +66 63 907 5184. We aim to respond within 30 days.

9. Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Our site uses HTTPS for encrypted communication. No internet transmission is entirely free from risk, and we cannot make unconditional guarantees about security.

10. Children's data

Our platform and services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information through our site, please contact us and we will remove it promptly.

11. Changes to these principles

We may update this document from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of the site after a change is posted indicates your awareness of the revised terms.

12. Contact

For any privacy-related questions or requests:
Email: [email protected]
Phone: +66 63 907 5184
Address: 61 Tha Phae Road, Chang Moi, Mueang, Chiang Mai 50300, Thailand